Frequently Ask Question

FAQs

Frequently Asked Questions

  • How quickly can I get my loan?

    In most cases, once your application is approved, funds are disbursed on the same day directly to your bank account or e-wallet.

  • What are the requirements to apply?

    You'll need to be a Filipino citizen, at least 18 years old, with a valid ID and a stable source of income. Additional documents may be requested depending on the loan type.

  • Are there any hidden fees?

    No. We believe in transparency. All interest rates and charges are clearly stated before you accept the loan terms.

  • What happens if I miss a payment?

    If you're having trouble making a payment, please contact our support team immediately. We may offer flexible options to help you avoid additional charges.

  • Is my information safe?

    Absolutely. We are licensed and regulated by the SEC, and all your data is encrypted and handled in accordance with Philippine data privacy laws.

  • How much can I borrow?

    Loan amounts vary based on your financial situation and creditworthiness. Our team will assess your application and provide you with options tailored to your needs.

  • How long do I have to repay my loan?

    Repayment terms vary depending on the loan type and amount. We offer flexible repayment periods to suit different financial situations.

  • Can I repay my loan early?

    Yes, you can repay your loan early without any penalties. We support our clients in managing their finances effectively.

  • What if I have bad credit?

    We consider various factors when evaluating applications. Even if you have less than perfect credit, we may still be able to offer you a loan solution.

  • How do I check the status of my application?

    You can check your application status through your online account or by contacting our customer support team. We strive to provide updates as quickly as possible.